Privacy policy

Apartments Venecia aims to respect the privacy of customers and users of its website and social networks, as well as protect the personal data that may have been provided to us through any form of contact with our hotel chain.
That is why Apartments Venecia has implemented the necessary technical and organizational security measures to guarantee the security and integrity of the clients' personal data, thus avoiding the loss, treatment or unauthorized access in accordance with current legislation on the matter. of data protection.
In this sense and, in accordance with the provisions of EU Regulation 2016/679, of the European Parliament (RGPD), below, we detail the information about the treatment that Apartments Venecia performs on your data.
Who is responsible for the processing of your personal data?
COMPANY NAME: CONTROL GLOBAL TRAVEL S.L.
N.I.F: B55349161
Address: CALLE VICENC BOU, 7, Lloret de Mar, 17310, Girona (España).
    Email: info@apartamentosvenecia.es

For what purpose do we process your personal data?
    We will treat the data obtained to manage the registration process and the relationship with the users of our website, respond and attend to the requests of the users through the different contact forms and to administratively manage the contracted service.
And specifically, at Apartments Venecia we carry out the following processing of your personal data:
ONLINE RESERVATIONS: By completing the Online Reservations form, the user accepts and authorizes Apartments Venecia to use and process the personal data provided in an automated way in order to manage the requested reservation and provide the contracted accommodation service. In the event that the user has expressly consented to the sending of commercial communications by checking the box on the form corresponding to the receipt of advertising for the services and offers made by Apartments Venecia, their personal data will also be processed to provide information on our news and email offers.
Likewise, the user who makes a reservation is informed that their personal data and those related to the reservation will be transferred to the companies that make up the Apartments Venecia group that have to intervene in the management of the reservation and the execution of the same for the purposes previously described.
CONTACT FORMS: By filling in the contact and opinion form information on the website, the user accepts and authorizes Apartments Venecia to use and process the personal data provided to respond to requests, suggestions and complaints, as well as to improve the quality of the service. For the correct attention and response to the communication, your personal data may be transferred to companies of the Apartments Venecia group to give the most timely response to the request.
The user can at any time request the cancellation of their personal data by sending an email to info@apartamentosvenecia.es.
How have we obtained your personal data and what legitimacy do we have for the processing of your data?
    The legal basis for the processing of your personal data is the express consent that the interested party has previously given us, as well as compliance with legal obligations as provided by Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016, and other current legal regulations on data protection.
Thus, the personal data that we process comes from the interested party or their legal representative. In no case are special categories of personal data treated, such as, for example: data that reveals ethnic or racial origin, political opinions, religious or philosophical convictions, union membership data, genetic data, data related to the health of a natural person ).
Failure to provide the requested personal data or not accepting this data protection policy implies the impossibility of subscribing, registering or receiving information about the services.
In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of said commercial relationship.
How long will we keep your data?
    Personal data will be kept for the duration of the relationship you have with us and in any case for the periods provided for in the applicable legal provisions and for the time that is strictly necessary to attend to possible responsibilities arising from the treatment.
In any case, we will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected after 10 years from the last service contract, as long as you have not previously requested the cancellation of the data.
The data processed for commercial purposes will be kept in force as long as you do not request its deletion. The user can revoke the consent on the processing of their personal data at any time by sending an email to info@apartamentosvenecia.es.
The CVs that are sent to the company will be canceled 2 years after they are received.
To which recipients will your data be communicated?
    No data will be transferred to third parties, except to companies belonging to the Apartments Venecia group, to service providers that provide services on our behalf or in compliance with a legal obligation. The data will be transferred to companies of the same group in order to be able to share the information necessary for the correct provision of the service.
The information that you provide us both through this website and through the application will be hosted on servers owned by Apartments Venecia.
What are your rights?
    Anyone has the right to obtain confirmation as to whether at Apartments Venecia we are treating their personal data.
In this way, you have the right to obtain confirmation of whether or not we are treating your personal data and, in this case, access them. You can also request that your data be rectified when they are inaccurate or incomplete, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In addition, in certain circumstances you can request the limitation of the processing of your data or for reasons related to your particular situation, you may also oppose the processing of your data. In this case, we will stop processing the data, except for legitimate reasons that prevail over your interests and rights or for the formulation, exercise or defense of claims.
These are your rights:

    ACCESS TO YOUR DATA: You can consult the personal data included in the files of the Apartments Venecia group.
    RECTIFICATION OF YOUR DATA: You can modify personal data if they are inaccurate.
    DELETE OF YOUR DATA: You may request that your personal data be deleted.
    PORTABILITY OF YOUR DATA: You may request the receipt in electronic format of all the personal data that you have provided us, which is necessary for the contractual relationship with the Apartments Venecia group.
    OPPOSITION TO THE PROCESSING OF YOUR DATA: You may request that your personal data not be processed.
    LIMITATION OF THE TREATMENT: You may request the limitation of the treatment in the following cases: a) while the accuracy of the challenge of your personal data is checked b) when the treatment is illegal, but you oppose the deletion of your data c) when The Apartments Venecia does not need to process personal data but you do need them to exercise or defend claims d) when you have objected to the processing of your personal data.

To exercise these rights, you must contact Apartments Venecia, accompanied by a copy of your national identity document by email info@apartamentosvenecia.es or at the postal address: CALLE VICENC BOU, 7, Lloret de Mar, 17310, Girona (España) .
In any case, the user has the right to file a claim with the Spanish Data Protection Agency if he considers that any right related to the protection of his personal data has been violated or if he considers that the processing of personal data concerning him violates Regulation (EU) 2016/679 of the European Parliament.
Modifications to the Privacy Policy
    This Privacy Policy may be updated at any time to adapt it to new legislation or jurisprudence. In any case, any legislative or jurisprudential novelty will be duly communicated by email or notice on the website.
This privacy policy is published on our website https://www.apartamentosvenecia.es